Legal
Refund Policy
Freshness guarantee
Flowers are living things. If an arrangement arrives in poor condition, send us a photo within 24 hours and we'll replace it or refund the order.
Order changes
Need to change or cancel your order? Contact us before the order is arranged and we'll make it right — typically same-day.
Subscriptions
You can cancel your subscription at any time. Charges for the next scheduled delivery may apply if a delivery has already been arranged.
Contact
For refunds or replacements, email hello@bloomandbranch.com within 24 hours of delivery.